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PRIVACY POLICY

The Website www.hedged.in and the Application Hedged (“Platforms”) are owned and operated by Octanom Tech Private Limited (“Company”, “we”, “us”), a company incorporated under the laws of India, having its registered office at 1st Floor & 2nd Floor, Kagalwala House, Plot No. 1 CST Road, Kalina, BKC, Santacruz East, Mumbai Mumbai City MH 400098 India.

This privacy policy (“Privacy Policy”) explains how we collect, use, share and protect personal information about the users of the Platforms (“you” or “User”). Any capitalized term used, but not defined in this Privacy Policy, shall have the meaning attributed to it in the Terms of Use.

A precondition to each User’s use and access to the Platforms is their acceptance of the Terms of Use, which also involves the acceptance of the terms spelled out in this Privacy Policy. You agree to the practices and policies outlined in this Privacy Policy and you hereby give consent to our collection, use and sharing of your information as described in this Privacy Policy.

  • Type of Personal or Sensitive Personal Information Collected

    • While registering for an account on our Platforms, a User is required to provide personal information so that the Platforms can recognise him and provide the desired Services. The personal information required would include details like username, name, user ID, e-mail address, contact addresses, date of birth, gender, phone number and password chosen by the User. Other optional information may also be requested on the registration page. We recommend and require that you keep your user ID and password confidential. Further, we recommend that you change your password periodically. We shall not be responsible for any unauthorized access to your account if you share your user ID and Password with anyone or as a consequence of a violation of this Privacy Policy or the Website’s Terms of Use.

    • The information collected from you by the Company may constitute personal information or ‘sensitive personal data or information’ under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”). The SPI Rules define “sensitive personal data or information” of a person. In the case of our Platform, it would mean personal information about a User relating to:

      • Password;

      • Sexual orientation;

      • Biometric information;

      The Company uses the services of a third-party payment gateway for the purpose of transactions, and hence does not collect any sensitive financial information such as bank details or card details of the User.

    • Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as personal information or sensitive personal data or information. The collection of information which has been designated as ‘sensitive personal data or information’ under the SPI Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such collection as required under the applicable law/(s). Our Services may be unavailable to you in the event that such consent is not given.

    • Further, we collect your personal information when you are using our financial planning tools or are registering with us to set up a user account. This may include, inter alia, your PAN Card number and image, Aadhaar Card number and image, and relevant proofs of the same. This information is primarily collected for regulatory compliance with the applicable laws in order to enable and/or activate your account and to enable you to conduct online transactions.

    • This information will be stored with us and shared with select third parties such as our group companies, affiliate companies etc., in order to enable us to complete your registration as a client/User with us, generate and send reminders, alerts, notifications to you for transactions, upcoming funds transfers etc.

  • Information Collected via Technology

    Due to the communications standards on the internet, when a User visits the Website, we automatically receive the URL of the site from which anyone visits. We also receive the Internet Protocol (“IP”) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer/ device operating system and type of web browser the User is using, email patterns, as well as the name of User’s internet service provider. This information is used to analyse overall trends to help the Company improve its Service. The linkage between User’s IP address and User’s personally identifiable information may be available to us but is not shared with other third parties. The Platforms may use cookies to store certain data (that is not sensitive personal data or information) that is used by us for the technical administration of the Website, Application, research and development, and for User administration.

  • Type of Personal or Sensitive Personal Information Collected

    • While registering for an account on our Platforms, a User is required to provide personal information so that the Platforms can recognise him and provide the desired Services. The personal information required would include details like username, name, user ID, e-mail address, contact addresses, date of birth, gender, phone number and password chosen by the User. Other optional information may also be requested on the registration page. We recommend and require that you keep your user ID and password confidential. Further, we recommend that you change your password periodically. We shall not be responsible for any unauthorized access to your account if you share your user ID and Password with anyone or as a consequence of a violation of this Privacy Policy or the Website’s Terms of Use.

      • For the purpose of providing you the Services,

      • For commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes,

      • For sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to our advertisement, strategic and marketing partners. The Company also reserves the right to use information provided by or about the User for the following purposes:

        • Publishing such information on the Platforms;

        • Contacting the User for offering new services;

        • Contacting the User for taking feedback or for providing support;

        • Analysing software usage patterns for improving product design and utility; and

        • Analysing anonymized information for commercial use.

    • Information other than the personal information or sensitive personal data or information, that does not personally identify the Users as an individual, is collected by the Company from Users (such as, patterns of utilization described above) and is exclusively owned by the Company. Such anonymized information may be used for research and development of new technologies and shared with the third parties for commercial use.

    • The Platforms shall, prior to the collection of information (including sensitive personal data or information), provide an option to the User to not to provide the data or information sought to be collected. The User shall, at any time while availing the services or otherwise, also have an option to withdraw consent given to the Platforms earlier. In the case of the User not providing or later on withdrawing his/her consent, the Company and the Platforms shall have the option to not provide services for which the said information was sought.

  • Third Party Links

    • This Privacy Policy applies to the Platforms that are owned and operated by the Company. We do not exercise control over the third-party sites or links that may be displayed or embedded within the Platforms. These other sites may place their own cookies or other files on the User’s computer, collect data or solicit personal information from the Users, for which the Company is not responsible or liable. Accordingly, the Company does not make any representations concerning the privacy practices or policies of such third parties or the terms of use of such third-party websites.

    • The Company does not guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by the Company of the website, the website’s provider, or the information on the website. If you decide to visit a third-party website linked to the Website, you do this entirely at your own risk. The Company encourages the User to read the privacy policies of such third-party websites.

    • Our Website and the Application may include social media buttons for Twitter, Instagram, Facebook, Tumblr etc. (“Features”). These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Your interactions with these Features are governed by the privacy statement of the Company providing them.

  • Retention of Information

    If you wish to cancel your account or request that we no longer use your information to provide you with our Services, contact us at 911@hedged.in. We will retain your information for as long as your account on the Platforms are active and as needed to provide you the Services. We shall not retain such information for longer than is required, for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us for as long as it is necessary for us to provide our Services effectively or to improve our Services, but our use of the anonymized data will be solely for analytic purposes.

  • Disclosure of Information

    The Company will only disclose your personal information, other than as specifically stated in this Privacy Policy, in the event that it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when the Company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others or to enforce or apply the Terms of Use. The Company may also disclose or transfer User’s personal and other information, to a third party as part of reorganization or a sale of the assets of a Company division or company. Any third party to which the Company transfers or sells its assets to will have the right to continue to use the personal and other information that Users provide to us, in accordance with the Terms of Use.

  • Limited Liability

    The Company shall not be held liable for any loss whatsoever incurred by the User for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services. The Company will implement reasonable security practices and procedures that are commensurate with respect to the information being collected and the nature of the Company’s business. The Company is committed to protecting the security of your information. We use a variety of industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, while the Company uses reasonable efforts to protect your information, it cannot guarantee its absolute security.

  • Casual Visitors Note

    No sensitive personal data or information is automatically collected by the Company from any casual visitors, who are merely purusing the Platforms. Nevertheless, certain provisions of this Privacy Policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave the Website or Application immediately. You are not a casual visitor if you have willingly submitted any personal data or information to the Company through any means, including email, post or through the registration process on the Website or Application. All such visitors will be deemed to be, and will be treated as Users, for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons.

  • Confidentiality and Security

    Your personal information is maintained by the Company in an electronic format. Such information may also be converted to a physical form from time to time. We take the necessary precautions to protect your personal information both online and offline, and implement reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of the Company’s business.

    The Company is not responsible for the confidentiality, security or distribution of your personal information by third parties outside the scope of our agreement with them. Further, the Company shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of internet service or telephone service of the User.

  • Changes to Privacy Policy

    We reserve the right to change, modify, add or delete portions of the terms of this Privacy Policy, at our sole discretion, at any time, with or without advance notice. The Company will inform the Users regarding any change or amendment in the Terms via email or a notice on the Website, once a year. If you object to any of the changes to our terms, and you no longer wish to use our Services, you may contact 911@hedged.in to deactivate your account. Unless stated otherwise, the Company’s current Privacy Policy applies to all information that the Company has about you and your account. If a User uses the Platforms after a notice of changes has been sent to such User, or published on the Platforms, such User hereby provides his/her consent to the changed terms. We permit the User, as and when requested by them, to review the information they had provided and ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible.

  • Address for Privacy Questions

    If you have any questions regarding this Privacy Policy or the Company’s information collection, use and disclosure practices, you may contact us at 911@hedged.in. We will use reasonable efforts to respond promptly to any requests, questions or concerns that you may have regarding our use of your personal information.

    If you have any grievance with respect to our use of your information, you may communicate such grievance to: compliance@octanom.com

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